The Wealthy Effect and Raising Dues

The Wealthy Effect and Raising Dues

The wealth effect is a behavioral economic theory suggesting that people spend more as the value of their assets rise. The idea is that consumers feel more financially secure and confident about their wealth when their homes or investment portfolios increase in value. They are made to feel richer, even if their income and fixed costs are the same as before.

Don’t Blame the Community Manager,  Blame the Business Model of the Manager’s Company

Don’t Blame the Community Manager, Blame the Business Model of the Manager’s Company

We hear time and time again from disgruntled boards, the following complaints about their current association management company: The Community Manager does not respond to emails or calls quickly. The company assigns a different Community Manager every few years (or...