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Progressive Association Management Free Quote

Accessibility
Statement

Last reviewed: October 28, 2026

Our commitment

Progressive Association Management is dedicated to equal access for people with disabilities, in keeping with the Americans with Disabilities Act (ADA) and HUD guidelines. We want every board member, homeowner and visitor to be able to find information, request a quote and reach our team with ease.

Our standard

We aim for our website to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines help make websites easier to use for people who are blind or have low vision, are deaf or hard of hearing, or have motor, speech or cognitive disabilities.

The site does not fully meet that standard yet. The areas we know about are listed under Known limitations, and we are working through them.

How we support accessibility

  • Clear page structure with headings that screen readers can follow
  • Text descriptions for meaningful images
  • Color contrast chosen for easy reading
  • Pages and forms that work with a keyboard alone
  • A “Skip to main content” link at the top of every page
  • Form fields with clear labels and helpful error messages
  • Layouts that adjust to phones, tablets and zoomed screens
  • Plain, clear language wherever we can
  • A pause control on content that moves on its own

Where one of these does not yet hold on a particular page, it is listed under Known limitations.

How we test

We do not rely on automated overlay plugins such as UserWay or AccessiBe. We test the site by hand, the way people actually use it.

  • Real-device screen reader testing: core pages and forms tested on an iPhone with Safari and VoiceOver (iOS 26).
  • Keyboard and code review: menus, the multi-step Free Quote form, moving content and image descriptions checked with the keyboard and in the page code.

Our most recent review took place on October 26 and 27, 2026. [To confirm by Marla: any other tools or screen readers used, for example axe DevTools, BrowserStack, NVDA, JAWS or VoiceOver on macOS, and the date testing was completed.] We review the site regularly and whenever we add new pages or features.

Known limitations

Our most recent review found these areas that do not yet fully meet our standard. If any of them gets in your way, contact us and we will get you the information another way.

  • Zooming in Safari: on some pages, zooming in past 100% in Safari can break the layout, and with VoiceOver on, some content can be cut off or hard to select.
  • Mobile menu with VoiceOver: we have changed the menu so focus moves into it when it opens, but that fix has not yet been re-tested on an iPhone with VoiceOver.
  • FAQ answers: with VoiceOver on, an opened answer on the FAQs page can be cut off before it is fully read.
  • Blog: new articles load automatically as you scroll, which can make the footer links hard to reach with a screen reader.
  • Pricing tables: the rate tables on the Pricing page are read cell by cell by screen readers, and one column shows a bar graphic with no text value.
  • Color contrast: on a few pages, including Contact Us and For Homeowners, some text or buttons do not yet have enough contrast against their background.
  • Contact form with VoiceOver: on iPhone, the bar fixed to the bottom of the screen can cover some fields of the Contact Us form.
  • Image descriptions: some logos in the accreditation strip and some team photos do not have clear text descriptions, and team members without a photo show initials that may be read as separate letters.
  • Heading order: on a few pages, such as Home and Our Founder, headings skip a level, which can make the page outline harder to follow.
  • Maps: the maps on HOAs We Serve and Areas We Serve can be zoomed with a keyboard, but there is no one-step way to reset the view, and the pins on Areas We Serve cannot be reached by keyboard. Every community and city on the maps is also listed in text on the same page.
  • PDF documents: some downloadable PDFs, such as payment and assessment forms, are not yet tagged for screen readers.
  • Client Portal: our homeowner and board portal is provided by CINC Systems. We do not control its code, and some features may not fully support screen readers or keyboard navigation.

We’re here to help

If anything on our website is hard to use, or you need information in another format, please let us know. Tell us the page and what happened, and we’ll get you what you need.

We will respond within 2 business days.

What boards say

Boards don’t leave once they’re here.

300+

5-star reviews on Google

Rated 5 out of 5.
The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.
Lisa Bruchet · Google review
Rated 5 out of 5.
Sam is by far the best I have worked with. She’s always available and replies in a timely manner. Always a pleasure working with her. Thank you for all you do for us.
Karina Sanchez · Google review
Rated 5 out of 5.
I had the privilege of working with Alyssa Kraus. She is incredibly responsive, detail oriented, and knowledgeable. So grateful for all her help!
Hannah Bruchet · Google review
Rated 5 out of 5.
Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool. Neil, if you see this, we appreciate you and thank you for all your hardwork and dedication.
Jennifer Regan · Google review
Rated 5 out of 5.
Our property manager, Neil Murphy, is very responsive to questions/concerns that arise from residents in our HOA. When I could not get much help from accounting for a billing issue, he followed up to make sure it was addressed. Moreover, he is diligent in communicating with vendors regarding bids and projects.
Tara V · Google review
Rated 5 out of 5.
Had such a wonderful experience with this company! Trina in particular was so wonderful and helpful throughout a loan process as she was willing to get us anything we were needing to help us proceed! Thank you so much for your hard work, Trina, keep being amazing! :)
Brittany Van Coillie · Google review
Rated 5 out of 5.
I own two condos managed by Progressive and deal frequently with Elizabeth Rostan. She is quick to respond and solution oriented. She makes me feel very well informed as a home owner and really tries to work with me, I appreciate her!
Amy · Google review
Rated 5 out of 5.
This company is easy to work with and is very professional. It has been a pleasure to interact with Kensi when I have come into the office. She is so kind, friendly and helpful. She always has a smile on her face and brings so much joy to the office.
DanaP · Google review
Rated 5 out of 5.
Stacy Serna left a strong impression while working with her in Association Management. She is hardworking, she offers great customer service and goes above and beyond in any assigned task. She offers high-quality work and is a pleasure to work with.
Vanessa Fuentes · Google review
Rated 5 out of 5.
Shoutout to Lisa for being so helpful and kind! I had a lot of questions, and she was so patient and attentive. It’s rare to find such great customer service. Thank you, Lisa, for making my day easier(:
Kaela Sky · Google review
Rated 5 out of 5.
It was great working with Progressive especially dealing with Elizabeth Rostan she was always so extremely helpful, replies on the same day to assist with any questions or anything else you might need. Wish you luck in your future endeavors.
Veronica Hurtado · Google review
Rated 5 out of 5.
Elizabeth has been fantastic! She’s super responsive and very helpful. Our family is very greatful for her help during a very difficult time. I wish there were more stars!
Glenn Simpson · Google review
Rated 5 out of 5.
If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.
Kandie Moreno · Google review
Rated 5 out of 5.
Elizabeth is personable and professional, promptly responding with kindness, and always making sure every issue gets dealt with. She is truly a treat to deal with!
Steven Byrnes · Google review
Rated 5 out of 5.
Worked with Elizabeth for 2 years. She is great to work with; always very responsive to her emails and very detailed and helpful. Thank you Elizabeth!
puchila · Google review

Licensed, bonded and insured

Every manager CCAM-certifiedManagers licensed with the California DRE$1,000,000 fidelity bond
General liability · E&O · cyber-theft · workers’ compCA DRE #01958885

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