Norwalk HOAs, backed by real experience
Why Progressive works for Norwalk
Where Progressive serves
Upward of 269 Southern California boards count on us for residential, commercial, and mixed-use management. Between Norwalk Boulevard and the 5, there's a good chance you've driven past one.
Norwalk associations on our roster
Our Norwalk communities are backed by our Pasadena office. Browse them in the table below.
| Community | Location |
|---|---|
| Heritage Park East HOA | 12201 Foster Rd Norwalk, CA 90650 |
| Silverado Oaks Community Association | 12415 Imperial Hwy Norwalk, CA 90650 |
LOS ANGELES COUNTY HOA Management
We manage associations all around Los Angeles County too.
Find the full list under Los Angeles County.
Regional coverage from three offices
Our team works out of 3 local offices, serving 80 cities in 5 Southern California counties. Choose your county:
You can view all of our HOAs on HOAs We Serve
Management that simplifies Norwalk board work
Pricing with nothing hidden
Management costs should be simple to understand and simple to plan for.
We make that happen with all-inclusive pricing. You pay for the service you receive, with no surprise fees. Our rates are listed publicly so your board can estimate costs anytime.
Once onboarded, you'll see the same predictable rates.
We blend a 2% management fee, below the norm for our industry, with standard per-owner charges. Your board picks the level of financial and meeting support. Nothing else gets added.
Head to our Pricing page and try the calculator with your HOA's details. Afterward, request a free quote and you'll have written confirmation from our team within one business day.
Our Pricing and Transparency pages cover the rest.
Guarantees that protect your board
All seven are written into your agreement. If we fail to deliver, we fix it and take money off your fees.
- Response - Owner inquiries are answered within 2 business days
- Vendors - Work meets the board's standards
- Financial Reporting - Provided by the end of the following month
- Service - Managers carry no more than 10 associations or 1,000 owners.
- Satisfaction - The board can cancel the contract with 60 days' notice
- CEO Access - Every owner gets direct email access to our CEO
- Transparency - We provide an HOASnapshot report if requested, and all contract and pricing information is provided upfront.
A family company for Norwalk associations
Norwalk associations come in every size, and we fit them all. Our family-owned business offers more resources than a mom-and-pop shop and more personal attention than national firms. We're small enough to know your board and big enough to bring a team of pros.
Managers who can give you real time
Quality matters more to us than volume. We keep each manager's portfolio sustainable so your board gets genuine attention.
Our proactive local managers are already working with associations in and around Norwalk.
Regional supervisors lend experience and support.
Our family-owned corporate office adds a team of career HOA professionals who understand the federal and California laws affecting your association.
You'll also get a direct email to Scott Brady, our founder and CEO.
The vision behind Progressive
Scott Brady has worked in Southern California real estate since 2012. When he saw that HOA management needed reform, he founded Progressive Association Management in 2020. He has worked for change at the state and local level, written the book on HOAs, and developed tools to help associations stay financially secure.
Free resources for Norwalk boards
Our resource library is for every board, whether we manage your community or not. Better-informed boards make for better HOAs.
Self-managed associations are welcome to use it.
Where Norwalk boards should focus
Small boards doing a lot
Norwalk associations tend to be compact, with carports, pools, and mature landscaping. Boards are often small, so good management frees those volunteers from the day-to-day calls and paperwork.
Living next to the freeway
Complexes along the freeways deal with noise, dust, and soundwalls. Before budgeting a wall repair, confirm whether the wall belongs to the association, the city, or Caltrans.
Is your building insured for today's costs?
Many Norwalk complexes were built in the 1960s and 1970s, and construction costs have climbed sharply since their policies were first written. Boards should confirm the replacement-cost value on the master policy is current.
Avoiding an underinsured loss
When a policy limit falls short after a loss, owners make up the difference through an assessment. An updated insurance appraisal is an inexpensive way to prevent that.
Parks and commuter connections
Norwalk's parks, its Metrolink station, and easy access to Cerritos and Downey make it a practical home base for commuters and families.
Get a quote now!
Want to explore working with us? Reach out about your Norwalk HOA and we'll send a custom proposal.
Norwalk communities and services we cover
Who we serve
We help HOA boards across Southern California manage communities. Our associations range from 10 to 800 owners, so your Norwalk community is likely a great fit.
Our portfolio covers:
- Residential communitiesThis includes single-family home associations, townhomes, condos, and multi-unit residential buildings
- Commercial and retail centersThese are standalone commercial properties that exist in concert with association-governed spaces
- Mixed-use developmentsThese are communities that combine residential and commercial spaces
Our sister company, Progressive Property Management, handles single residential properties.
What we take on
With proper management, CC&Rs are enforced, financials are accurate and up to date, and issues are addressed before they become emergencies.
Review every service we include on the Transparency page, and read through a sample Contract whenever you like.
Here's what we handle:
Operational Management
Board and Administrative Support
Financial Management
Learn more by visiting What We Do
What boards say about Progressive
What boards say
Boards don’t leave once they’re here.
300+
The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.
Sam is by far the best I have worked with. She’s always available and replies in a timely manner. Always a pleasure working with her. Thank you for all you do for us.
I had the privilege of working with Alyssa Kraus. She is incredibly responsive, detail oriented, and knowledgeable. So grateful for all her help!
Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool. Neil, if you see this, we appreciate you and thank you for all your hardwork and dedication.
Our property manager, Neil Murphy, is very responsive to questions/concerns that arise from residents in our HOA. When I could not get much help from accounting for a billing issue, he followed up to make sure it was addressed. Moreover, he is diligent in communicating with vendors regarding bids and projects.
Had such a wonderful experience with this company! Trina in particular was so wonderful and helpful throughout a loan process as she was willing to get us anything we were needing to help us proceed! Thank you so much for your hard work, Trina, keep being amazing! :)
I own two condos managed by Progressive and deal frequently with Elizabeth Rostan. She is quick to respond and solution oriented. She makes me feel very well informed as a home owner and really tries to work with me, I appreciate her!
This company is easy to work with and is very professional. It has been a pleasure to interact with Kensi when I have come into the office. She is so kind, friendly and helpful. She always has a smile on her face and brings so much joy to the office.
Stacy Serna left a strong impression while working with her in Association Management. She is hardworking, she offers great customer service and goes above and beyond in any assigned task. She offers high-quality work and is a pleasure to work with.
Shoutout to Lisa for being so helpful and kind! I had a lot of questions, and she was so patient and attentive. It’s rare to find such great customer service. Thank you, Lisa, for making my day easier(:
It was great working with Progressive especially dealing with Elizabeth Rostan she was always so extremely helpful, replies on the same day to assist with any questions or anything else you might need. Wish you luck in your future endeavors.
Elizabeth has been fantastic! She’s super responsive and very helpful. Our family is very greatful for her help during a very difficult time. I wish there were more stars!
If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.
Elizabeth is personable and professional, promptly responding with kindness, and always making sure every issue gets dealt with. She is truly a treat to deal with!
Worked with Elizabeth for 2 years. She is great to work with; always very responsive to her emails and very detailed and helpful. Thank you Elizabeth!
Licensed, bonded and insured
FAQs
Yes. Our managers inspect each property on-site every other month at minimum, and boards can add extra inspections for a small fee.
It puts everything in one place. The HOASnapshot is our proprietary association report, similar to a Carfax, combining the CC&Rs, budget, reserve study, delinquencies, litigation, and other key data into a prioritized summary. Boards use it as a baseline for decisions.
We manage close to 1,000 properties and more than 269 associations, so we take insurance seriously. Our coverage:
- General Liability – Covers injuries and property damage at associations, rentals, or job sites.
- Errors and Omissions – Protects agents in association management, residential property management, and real estate sales.
- Cybertheft – Keeps operating, trust, and reserve accounts safe from theft.
- Workers Compensation – State coverage for staff injured on the job.
- Fidelity Bond – $1,000,000 in coverage for the funds we hold.
Let us know. Our management team will reassign your community to a different manager. Give your current manager a few months to learn your board and property first, since early adjustments are normal.
First, terminate your current agreement. Read the cancellation section carefully. Some contracts need 30 days' notice and some need 60, while a few only allow cancellation during one 30-day window per year and renew automatically otherwise. You can terminate by email or letter. Then you'll sign with us, and our team will run the transition: contacting your old company, assuming the owner role, picking up governing documents, switching banks, and onboarding owners. Thirty days is doable, but 45 days is better.
