10 Reasons to Choose
Progressive Association Management

At Progressive we just don’t make promises, we have tangible differences in our company.  There are 10 distinct reasons boards choose our services and help explain our phenomenal growth.  We are happy to share them with you here:

1. We Limit the Number of Communities our Community Managers Can Manage.  Our Community Managers manage no more than 10 communities or 1,000 owners (whichever comes first).  Most management companies, particularly the larger ones, require their managers to manage enough communities to cover not only their pay, but also the cost of their immense overhead.  By limiting our managers to fewer communities, they can focus on providing superior customer service to our associations.
2. We Allow our Community Managers to Work Remotely.  Being a Community Manager is a trying job.  Many owners, and unfortunately some boards, blame the manager for issues facing their community.  If that is true, which it is, we want our managers to perform their job from the best environment: their home.  They live close to the communities they manage, and still come into their local office for support and training, otherwise, they can manage their communities from the comfort of their home.
3. We Guarantee in Writing to Perform.  We don’t just promise to perform, we guarantee it.  In every management contract, we include 4 Performance Guarantees.  They include to limit the communities under management, a vendor guarantee, a guarantee to respond to all owners within 48 hours, and most importantly a service guarantee.  At any time, if you are not satisfied with our company, you can cancel our contract with 30-day notice.
4. We Have Hundreds of 5 Star Reviews.  Every company will say their service is better, and they may hand pick a few board members who only have good things to say about them, but what do their Google reviews look like?  We have over 250 five-star reviews and we expect our managers to continue our commitment of exceeding the expectations of the communities we manage. Providing superior customer service is not optional at our company.
5. We are Your “Goldilocks” Company.  This industry is increasingly dominated by very large companies who manage hundreds, if not thousands, of associations.  Your community may be very insignificant to them.  The small “mom and pop” companies have mostly vanished and if they still exist, don’t have the resources required to properly service a community.  We manage 185 communities, so we have the resources and financial strength for any sized community, but not so large that we ignore any communities we manage.
6. We are Family Owned (and Will Stay That Way).  Progressive Property Management, Inc. and Progressive Association Management are owned by Scott P. Brady and his son Garrett, who currently manages the residential division.  Once Scott retires, which not be any time soon, he will assume total ownership.  We are not some large, bloated corporation, with many levels of management.  Every owner and board member has Scott’s email, and if for any reason you have an issue with our company, you can contact him.
7. Our Business is Completely Transparent.  You may find that companies you initially reach out to you, need “more” information before they can provide a proposal.  Why?  Shouldn’t choosing a new management company be like shopping on Amazon where you can find everything you need to know on one site at your own pace?  If you visit our website (Progressive-AM.com) you will find our contract, a map of all the communities we manage, the FAQs, links to our reviews and most importantly, a pricing calculator.  You can input the number of owners in your community and monthly dues and see for yourself what our monthly management fee will be.  It’s that simple and easy to explore our company.
8. We Prefer our Community Managers to be Proactive.  We want our Community Managers to be Community Experts and Board Consultants.  The board will have the cell phone number of their manager, and we expect our managers to respond almost immediately to any issue facing their community.  But we also provide technology and other team members handle “transactional” issues (violations, budget preparation, onsite inspections, owner call, etc.) so they can be proactive, and laser focused on improving their associations. 
9. We Wrote the Book on Community Management.  Many board members feel unprepared for their role to lead their community.  There are scarce resources to become knowledgeable about association laws and the Davis-Stirling statutes that govern all California common interest developments.  Scott Brady has written one of the few books on the particulars of associations, whether you are an owner, buyer or a board member.  We will mail to you that book, “The ABCs of HOAs” and we also conduct frequent “Board Director Success Seminars” for our board members, where industry experts share their insights.
10. We Care About Our Communities. There are two types of business owners in the association management industry: either they are an “opportunist”, looking just to make a profit; or a “missionary”, seeking to set a higher standard of excellence and make a difference in this industry.  It is our goal to improve the lives of our owners, team members and board directors.  To do that, we must care.  We must care about the service we provide and our communities.  In fact, it is right there in our slogan.  Ultimately, the more successful we are, the more good we can do for those in our business sphere.