What Does a Home with Broken Windows Have in Common with an Unhappy Association?

There is a theory that homes with broken windows, left unrepaired, will attract more crime. It appears that no one cares for the property and additional criminal behavior has little risk of detection. In effect, our environment “communicates” to people. It is not so much the actual broken window that is important, but the message the broken window sends to people. Neighborhoods with a strong sense of order assert social responsibility on themselves, effectively giving themselves control over their living space.

What does it communicate to the owners in an association when the landscaping is not being properly performed? Or there is a section in the community with dog poop everywhere? Or cars are parked improperly? Or sections of the common areas are falling apart and not being repaired promptly?

It says that someone does not care. It means the vendors are not being held accountable by the management company, and they spend less time at your community giving less effort. The management company does not care enough to closely inspect your community for cosmetic improvements or reoccurring issues. Because neither the vendors nor the management company care, the owners in the community assume the board does not care as well. Ultimately, the board runs the community, and if they hire vendors not interested in doing what is best for the community, they must not care as much about it as the other owners.

You have a community with broken windows.

How We Care More

(Our Magic Pixie Dust)

If the board finally comes to the realization that a change must be made, they can interview new management companies and hear the same recurring promise of better customer service, more attention to detail and a commitment to care more. But what can they do differently? How does their business model make this possible?

With Progressive, we can provide more care.

Our Community Managers…

Manage no more than 4 communities or 400 owners.

Some Community Managers for large association management companies manage 10 to 20 associations, handle 40 to 100 board members and 1,000 to 2,000 owners, making it a challenge to communicate effectively.

Are paid 50% of the base monthly management fee

Typical compensation in association management is 20 to 25% of the base fee, meaning they must manage more associations in order to make a reasonable living.

Are licensed real estate agents paid as Independent Contractors.

We don’t just promise professional community management, we guarantee it. If we don’t perform as promised, we pay a price.

Are not in line to be promoted.

Our Community Managers are our Branch Managers, who also manage residential properties and may also sell real estate. If you are happy with the job they are doing, they can manage your community for many years.

That is our “magic pixie dust”. We have Community Managers with the skill, compensation and motivation to care about your community. Because if they care, and do their job, it becomes obvious to every owner in your community, the board cares as well.

Progressive Association Management – We Care About Our Communities.

  • The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.

    Lisa Bruchet Avatar Lisa Bruchet

    I had the privilege of working with Alyssa Kraus. She is incredibly responsive, detailed oriented, and knowledgeable. So grateful for all her help!

    Hannah Bruchet Avatar Hannah Bruchet

    Sam is by far the best i have worked with. She's always available and replies in a timely manner. Always a pleasure working with her. Thank you for all you do for us.

    Karina Sanchez Avatar Karina Sanchez
  • Sam is such a wonderful person. She helped me and she has great customer service!

    Minerva Castro Avatar Minerva Castro

    LOVE SAM!! she knew exactly what i needed help with and she explained everything so my husband and I could understand it. HIGHLY recommended to anyone who is thinking of moving to Orange.

    Lauren Ruiz Avatar Lauren Ruiz

    Highly recommend working with them. SAM is amazing and she helped me and my wife with everything we needed.

    Marco Ruiz Avatar Marco Ruiz
  • Sam helped me out last time and was very kind and patient with me. Extremely wonderful experience I definitely recommend asking for Sam!

    Elena Gutierrez Avatar Elena Gutierrez

    Sam is the greatest, ask for her every time

    Jose Hernandez Avatar Jose Hernandez

    This is the best company very professional I’m xtremely satisfied whit the costumer service Sam provide…thank you .

    ImAussie Avatar ImAussie

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We are the best Property Management Company in the Counties of Los Angeles, Orange, Riverside, San Bernardino and San Diego..

Progressive Property Management Inc. has been involved in the local real estate and rental market for years. We understand the price points, the tenant pool, and the local vendors and contractors.

Got Questions About Property Management?

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Progressive Property Management Inc.

1290 N Hancock St, Ste 202, Anaheim, CA, 92807
202 S. Lake, Pasadena, CA, 91101
1-800-665-2149 | (714) 528-5522
CA DRE #01958885

Progressive Property Management Inc.
San Diego Office

138 Civic Center Drive, #201
Vista, CA 92084
1-800-665-2149 | (714) 528-5522
CA DRE #01958885